1968 upset upset

[cool68]

okay my CS is over at my friends garage....getting repairs .....engine rebuild ,rust repair,fiberglass work and a complete suspension rebuild...all is going well...engine out and at the shop getting rebuilt..fiberglass work coming along well.....rear suspension went in like a peace of cake....I start working on the front suspension and get most of it apart and find out that mustangs plus gave me upper and lower control arms for a 65-66 mustang....I go back home to look at my invoice...and it says that these parts are 65-66...but then if you look at the invoice it show the year and body of mustang that i,m working which a 68 coupe.....all this happens on Saturday at about 2:30pm... mustangs plus closes at 12:00 noon on saturdays....please guys give me some ideals how i should handle this matter and get the correct parts to me quickly ...oh for this suspension kit it cost me $173.00 in shipping alone.....please help

 

[franklinair]

Ouch!!
I've never dealt with Mustangs Plus, so I don't know how customer friendly they are.
Question: did you order the wrong P/N?, or did they ship the wrong P/N?
I've made this type of mistake (ordered wrong P/N) and just called my supplier and explained my error. They were very helpful- I was able to return the incorrect part for credit, and ordered the correct P/N. Of course I paid both shipping charges due to my error.

Neil

 

[cool68]

Ouch!!
I've never dealt with Mustangs Plus, so I don't know how customer friendly they are.
Question: did you order the wrong P/N?, or did they ship the wrong P/N?
I've made this type of mistake (ordered wrong P/N) and just called my supplier and explained my error. They were very helpful- I was able to return the incorrect part for credit, and ordered the correct P/N. Of course I paid both shipping charges due to my error.

Neil

no they knew what year my car was and what parts i needed.....its a big kit they put together....and the p/n on the invoice is correct for a 65-66

 

[Mosesatm]

I've dealt with them.
Just give them a call Monday morning and they'll make it right.

 

[Edward Bodoh]

I shop there all the time. Brandon or other counter guy nicknamed "T" will hook you up and get that all straightened out. I plan on going to their show in October. U close enough to them? Or if I remember correctly u are down south?

 

[cool68]

I shop there all the time. Brandon or other counter guy nicknamed "T" will hook you up and get that all straightened out. I plan on going to their show in October. U close enough to them? Or if I remember correctly u are down south?

spoke with T and he did hook me up....but i spoke with Bill and really got the hook up...they are going to over night the parts and send a call tag for the old ones.....:smile:

 

[robert campbell]

Mustangs Plus. Great company. They will make it right. I use them almost exclusively these days.

Rob

 

[dalorzo_f]

If that is the biggest problem you have in the restoration, be happy.

Imagine how it is when the part has been shipped 8000 miles, took two weeks to get to you, and will probably cost as much as buying to ship it back! :wink:

 

[cool68]

If that is the biggest problem you have in the restoration, be happy.

Imagine how it is when the part has been shipped 8000 miles, took two weeks to get to you, and will probably cost as much as buying to ship it back! :wink:

Wow never thought about it like that. I'm glad I don't have one of those falcons that's from over there or I would be feeling the pain